Upon technician arrival there will be a $25 Diagnostic Fee. This fee functions as a NONREFUNDABLE deposit. If the device is determined to need a repair the fee will be applied toward the full cost of repair.
If the technician arrives the the designated location and are unable to make contact with customer, at no fault of the technician, within 15 minutes the appointment may be considered canceled and an email will be sent accordingly.
By making an appointment you understand and agree to the Repair Authorization Agreement